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Networkbase Features

One workspace. Connected work.

The tools behind
a connected network.

From welcoming members and managing relationships to sharing opportunities, collecting dues and understanding participation. Explore six connected feature groups built around your network’s day-to-day work.

20 minutes, focused on the work and requirements you bring.

Start with one program · Expand when it works for your teamSecurity, privacy & Canadian hosting

01 / People, membership & CRM

Keep the relationship history
with the relationship.

Bring members and represented organizations into one directory. Keep partner relationships in the CRM, and manage membership levels and dues when they are part of your model.

  • Welcome members with invitations, roster imports and custom join-form fields.
  • Find people and keep partner contacts, ownership and conversation history together.
  • Offer optional membership levels, invoices and online dues payments.

Member directory and core membership tools: all plans. CRM and dues payments: Organization and above.

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Partner CRMSample records

Maya Chen

Program coordinator

OrganizationBayview Community Services
Responsible colleagueAlex Reed
Contact tagsCommunity partner

Contact details and a responsible colleague give the next conversation a starting point.

Illustrative CRM experience. These are fictional contacts and activities.
Explore membership, dues & CRM features
Member directory & profiles
Search profiles and filter by skills, interests, location or group. Members can update their own profile and find peers across the network.
Invitations & joining
Invite members, import a member roster from CSV and manage membership status. Choose public or invitation-only joining and collect custom member fields through the join form.
Partner CRM
Manage contacts and partner organizations with types, tags and a responsible colleague. Link member and organization relationships, and add custom fields to partner organizations.
Relationship history & contact import
Log notes, calls, meetings and emails manually. Owners and admins can import CRM contacts from CSV, then review and link their organization relationships.
Membership levels & dues
Create membership levels, issue invoices and accept online payments through Stripe. Members can view their membership, invoice history and pending payments in their account.
Renewal invoicing
Manage expiry and renewal settings, generate renewal invoices and review payment and revenue records. Online payments require Stripe Connect setup.

02 / Groups & collaboration

Give shared work
a place to continue.

Bring members, discussions and shared content together around a working group, affinity circle or local interest. Give people a way to continue the conversation together or one to one.

  • Create groups with membership settings, join requests and group leaders.
  • Keep conversations organized with threaded replies, reactions and moderation.
  • Let members connect through private one-to-one messages.

Groups, discussions and member messaging: all plans.

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Community Funding CircleSample group

A place for the conversation to continue

A peer-learning group brings its members and shared work together.

Discussion

What are you learning from your current work?

Shared resource

Discussion guide for the next peer exchange.

Upcoming gathering

A conversation with peers from the circle.

Explore groups, discussions & messaging
Groups around shared interests
Bring a working group or affinity circle together with its own members, discussions, resources, events and opportunities.
Membership & group leaders
Manage group joining and review join requests. Assign leaders to support discussion, moderation and the group’s routine.
Discussions & moderation
Start discussions, add threaded replies and react to contributions. Authorized leaders and staff can pin or lock discussions and moderate content.
Private member messaging
Members can search for a colleague, start a one-to-one conversation and return to their inbox with unread indicators.

03 / Events, resources & opportunities

Make the next opportunity
to participate easy to find.

Publish gatherings, share useful material and surface opportunities with clear next steps. Help your network find what matters between meetings as well as at them.

  • Run event registration with calendar views, capacity limits and waitlists.
  • Share resources, uploaded files and links with your network or a group.
  • Publish opportunities with eligibility, deadlines and application links.

Events, resources, opportunities and community search: all plans.

See this in your demo
Member opportunitiesSample content
Event

Regional Practice Exchange

A peer gathering where members can share an experience and bring a question.

Member actionRegister for the event
ResourceA guide to the conversation

Find the questions and shared material in the workspace.

OpportunityCall for peer-learning facilitators

Review eligibility, the application deadline and where to apply.

Explore events, resources, opportunities & search
Event calendar
Publish event details and display gatherings in month or week calendar views. Link events to the relevant group.
Registration & waitlists
Offer member or guest registration, or direct people to an external registration page. Set capacity, manage waitlists and review registrant lists.
Resource library
Publish searchable resources with uploaded attachments and external links. Use categories and tags to organize material and connect it to a group.
Opportunity board
Share opportunities with a type, eligibility, amount where relevant, deadline and application link so members can decide on their next step.
Community search
Help members find people, groups and published community content through keyword search and directory filters.

Registrations show intention to participate. Use them alongside your team’s attendance records and knowledge of outcomes when preparing reports.

04 / Communications & follow-up

Keep members informed.
Prepare follow-up with context.

Keep your community informed through news, newsletters, digests and targeted campaigns. Use writing assistance and optional automation to support the follow-up your team wants to deliver.

  • Publish news and newsletters, and keep members informed with notifications.
  • Reach the right audience with targeted campaigns and scheduled digests.
  • Prepare content with AI writing assistance and review optional Organizer Plan drafts.

News, newsletters and notifications: all plans. Campaigns: Organization and above. AI writing uses your plan’s allowance. Organizer Plan and workflow automation are available with workspace setup.

See this in your demo
Organizer PlanReview before sending

From recorded signals to a reviewed draft

1
Review the evidence

Inspect why an eligible member or quiet group was suggested.

2
Edit, decline or approve

Your organizer decides whether the outreach is useful.

3
Approve a campaign draft

Sending that draft is a separate action.

Explore publishing, email, AI writing & automation
News, newsletters & notifications
Publish news, manage newsletter subscribers and give members in-app notifications with unread indicators. Communication preferences and unsubscribe controls support member choices.
Targeted email campaigns
Choose an audience, preview its size and personalize messages. Send now or schedule delivery, then review recorded opens and clicks.
Scheduled & personalized digests
Bring resources, events, opportunities and group activity into recurring email updates. Personalized digests can prioritize content using recorded interests and groups; discuss configuration during setup.
AI writing assistance
Draft, improve, shorten or summarize content and adjust its tone. Review and insert the result into your event, resource, news, opportunity or campaign editor.
Weekly Organizer Plan
Review evidence for eligible new-member and quiet-group suggestions. Edit, decline or approve a campaign draft; sending that draft is a separate action. Enable weekly generation to prepare suggestions for your team’s review.
Workflow automation
Configure welcome emails, renewal notifications and lapsed-membership follow-up. Administrators can enable or pause rules and review how often they run.

Scheduled emails and enabled workflows can send automatically. Organizer Plan approval creates a draft for a separate sending step. Personalized digests are available on Organization and above; setup and plan allowances apply.

05 / Participation & insights

See the activity.
Understand the context.

Start with a clear view of activity across the workspace. Bring member history, relationship context and explainable participation signals together when deciding where to focus next.

  • Review member growth, content activity, registrations and email response.
  • Use Member 360 to bring activity, CRM and membership context together.
  • Inspect activation, renewal-risk and network-health signals with supporting evidence.

Workspace analytics: all plans. Member 360 and participation intelligence: Organization and above. Chapter health and cross-chapter reporting: Network and above.

See this in your demo
Participation contextIllustrative data
3

Bayview Community Services

Three linked representatives in this sample organization view.

Maya ChenReview recorded signals
James ReidReview score history
Amira PatelCheck the activity context

Start with each representative’s recorded participation before interpreting the organization view.

Combine recorded participation with your team’s knowledge of relationships and offline work.
Explore analytics, Member 360 & participation signals
Workspace analytics
Review member growth and activity, discussions, registrations and content freshness. See active groups, most-viewed resources and opportunities, and recorded digest opens and clicks.
Member 360
See a member’s recorded activity timeline, linked CRM context, membership and invoice context in one administrative view, with a suggested next action where available.
Activation & renewal risk
Inspect the evidence behind participation and renewal-risk scores. Review score history alongside membership timing, payment context and your team’s relationship knowledge.
Member-organization participation
See linked representatives together and review their recorded participation to understand the relationship with a member organization.
Group & network health
Review group activity and network-health signals to identify areas that may benefit from attention. Inspect the evidence behind network-health scores.
Chapter reporting
Compare chapter membership, activity and revenue totals, and review chapter-health signals across your network.

Scores summarize recorded platform signals. Your team adds the context of relationships, offline activity and the outcomes you want to understand.

06 / Workspace, chapters & administration

Make the workspace yours.
Give each team room to organize.

Create a branded community home, choose the tools your members see and give your team the right access. Add chapter workspaces as your network’s structure requires.

  • Customize your community pages, logo and enabled modules.
  • Manage roles, review submitted content and export supported records.
  • Organize chapters with local administrators and parent-network reporting.

Branding, page builder, roles and content review: all plans. Workspace exports: Organization and above. Chapters and custom domains: Network and above.

See this in your demo
Regional Members AssociationSample structure
Parent network workspace
North chapterLocal members and workspace administrators
South chapterLocal members and workspace administrators

A represented organization is a relationship in your member records. A chapter is a separate part of your workspace structure.

Explore branding, administration & chapters
Branded community pages
Use your logo, tagline and content to create a recognizable community home. Arrange landing-page sections with the visual page builder.
Modules & organization settings
Choose which available modules appear in your workspace. Manage organization details, member intake and plan usage from settings.
Roles & access
Assign owner, administrator, editor and member roles so your team can manage the work appropriate to each person’s responsibilities.
Content review & organization
Review submitted resources, events and opportunities in one queue. Approve, request changes or reject, and organize published content with categories and tags.
Exports
Export supported workspace records: members, groups, events, resources, opportunities, newsletters, tags and categories.
Chapters & your own domain
Create chapter workspaces, assign local administrators and review the parent-network overview. Connect a custom domain with ownership verification and domain setup.

A represented organization is part of your relationship records. A chapter is a separate workspace in your network’s structure.

Security, privacy & data residency

Care for the relationships.
Protect the information behind them.

Member records deserve clear access rules and privacy choices. Networkbase combines workspace controls with a commitment to Canadian data storage.

01 / ACCESS

Control who can do what.

Workspace roles distinguish owners, administrators, editors and members. Organization-scoped access keeps member information within the relevant workspace.

02 / PROTECTION

Protect sign-in and connections.

Encrypted connections, password hashing, sign-in safeguards and request limits help protect access to the platform.

03 / PRIVACY

Give members choices.

Members can download their personal data and delete their account. Communication preferences and campaign unsubscribe controls support their choices.

Canadian data storage

Your database, files and backups.
Hosted in Canada.

Your primary database, uploaded files and backups are hosted in Canada. We are committed to keeping this storage in Canada.

A clear home for your network’s information.

Member records, the files your team shares and their backups have a Canadian home. Discuss your organization’s storage and access requirements with our team as part of setup.

Our privacy and service-provider information explains how supporting services handle email, payments and optional AI features.

What happens when a member requests their data or deletes their account?

Members can download their personal data through their account and use self-service account deletion. Deletion removes account access and anonymizes the account record, while preserving records needed for financial, consent and audit purposes.

Which services support the platform?

Networkbase uses specialist services to deliver email, support optional AI, process payments and operate the platform. Our service-provider information describes their role in handling data.

MailgunTransactional and campaign email delivery.
OpenAIAI-assisted writing and optional Organizer Plan drafts.
StripePayment processing. Networkbase stores payment references, not card numbers.
Amazon Web ServicesFile storage and content delivery.
SentryError and diagnostic monitoring.
Application database hostingCore workspace and member records.

Start with the work that matters

Bring your requirements.
See the relevant workflow.

A 20-minute conversation to explore your use case, the appropriate plan and any setup or data questions before you commit.

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