Control who can do what.
Workspace roles distinguish owners, administrators, editors and members. Organization-scoped access keeps member information within the relevant workspace.
Security & privacy
A secure home for your
network’s information.
Clear access controls, privacy choices for members and a commitment to Canadian data storage.
Discuss your requirementsSecurity, privacy & data residency
Care for the relationships.
Protect the information behind them.
Member records deserve clear access rules and privacy choices. Networkbase combines workspace controls with a commitment to Canadian data storage.
Protect sign-in and connections.
Encrypted connections, password hashing, sign-in safeguards and request limits help protect access to the platform.
Give members choices.
Members can download their personal data and delete their account. Communication preferences and campaign unsubscribe controls support their choices.
Canadian data storage
Your database, files and backups.
Hosted in Canada.
Your primary database, uploaded files and backups are hosted in Canada. We are committed to keeping this storage in Canada.
A clear home for your network’s information.
Member records, the files your team shares and their backups have a Canadian home. Discuss your organization’s storage and access requirements with our team as part of setup.
Our privacy and service-provider information explains how supporting services handle email, payments and optional AI features.
What happens when a member requests their data or deletes their account?
Members can download their personal data through their account and use self-service account deletion. Deletion removes account access and anonymizes the account record, while preserving records needed for financial, consent and audit purposes.
Which services support the platform?
Networkbase uses specialist services to deliver email, support optional AI, process payments and operate the platform. Our service-provider information describes their role in handling data.
MailgunTransactional and campaign email delivery.
OpenAIAI-assisted writing and optional Organizer Plan drafts.
StripePayment processing. Networkbase stores payment references, not card numbers.
Amazon Web ServicesFile storage and content delivery.
SentryError and diagnostic monitoring.
Application database hostingCore workspace and member records.
Responsible disclosure
Reporting a security issue
If you believe you have found a security issue, contact security@networkbase.ca. Our team will review your report and work with you to investigate it.